The Importance of Choosing an Agency That Values Your Place in the Community.
Local utilities and public works form the essential infrastructure of daily life in the communities they serve. Most provide much more than simply electricity, water, gas, or telephone and Internet service. Scholarships, sponsorships, education, activities for youth—the list goes on and on.
|This relationship with the local community is one of the reasons many utilities decide not to employ the services of a collection agency, although a good agency can help return money to the utility’s coffers, which, in turn, can help fund more community involvement.
|When looking for a collection agency, find one who thinks like you do—one that is respectful of your debtors and your standing in the community, one that employs “The Golden Rule” when calling your former customers, and one that maintains an A Better Business Bureau Rating.|
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