WE ELIMINATE BAD DEBT!
ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590
(866) 630-6400 Sales
(800) 234-7683 UEX

What's New?

The ONLINE Utility
Exchange Announces Integration with Communications Data Group, Inc. (CDG).

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The Exchange Advantage™

ONLINE's proprietary Utility Exchange creates a safety net that prevents customers from moving between service areas without paying you and your industry peers and helps you recover past-dues by capturing and updating debtor contact information in real time.

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Wed, 26 Oct 2016 The ONLINE Utility - 
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Communications Data Group, Inc. (CDG) Completes Integration of the ONLINE Utility Exchange
Providing their customers with a cutting-edge risk assessment tool for bad-debt prevention

Winterville, NC – ONLINE Information Services, Inc. announced today the successful integration of its premier bad-debt elimination tool, the ONLINE Utility Exchange, with CDG’s MBS platform. This integration will allow MBS users to eliminate bad debt during the application process and recover delinquent accounts with ONLINE’s industry-leading collection services.
Through its partnership with ONLINE, CDG now offers an integrated real-time credit risk assessment and Red Flag compliance tool to their users. The ONLINE Utility Exchange will utilize application data entered in MBS to verify the applicant’s identity, return an accurate deposit amount according to the Utility’s policies, and highlight unpaid utility bills and disconnects from ONLINE’s unique national Utility Exchange database and other national sources.
Data export capabilities within MBS will allow customers to refer collection accounts and send payment information to ONLINE automatically, helping to track customers who do not pay their bills from utility to utility through ONLINE’s national Utility Exchange database.  Benefits of this enhancement include timeliness of reporting and secure data transmission.

About the ONLINE Utility Exchange
Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries.  Servicing Utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single goal of providing the tools necessary to eliminate bad debt. For more information, visit our website at www.ONLINEUtilityExchange.com or contact:

The ONLINE Utility Exchange
(866) 630-6400
[email protected]

About CDG
CDG offers scalable, accurate billing and operational support solutions for voice, video, and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, Mediation, Customer Care, Plant, Trouble, Service Provisioning, E-Care, Task Management and third-party financial, mapping and facilities management products. Service bureau, online and licensed options are available. Visit our website at www.cdg.ws to learn more.

Current News

The ONLINE Utility
Exchange is at CS Week 2017!
Visit the ONLINE Utility
Exchange at CS Week 2017!
Visit the ONLINE Utility
Exchange during the 2017 CDG Customer Conference
ONLINE will be closed
April 14th in Observance of Good Friday.
Visit the ONLINE Utility
Exchange during the TechAdvantage 2017 Expo!
Merry Christmas from
ONLINE. Holiday Schedule Information.

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